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eMerchantClub Member Support

Technical Support FormTechnical Support via E-mail:

Please provide detailed information regarding your questions.

The current response time for E-mail inquiries is
2 - 3 business days.

SMC® Member Number:
Your E-mail Address:


Live Member Support

For help with technical issues or any questions about how to order online click here.

Live Support is available:
Mon - Fri: 7 A.M. - 6 P.M.
Saturday 7:00 A.M. - 1:00 P.M.
Pacific Standard Time
Excluding Holidays

Check our online manualOnline Manual for explanations of different features in your Site Manager.

See our faqFAQ page regarding eCommerce and your online store.

Technical Support Phone NumberPhone Tech Support:
US and Canada toll free:
Outside US and Canada:

Monday - Friday
7 A.M. - 6:00 P.M.
7 A.M. - 3:30 P.M.
Pacific Standard Time
Excluding Holidays

You can also contact Tech Support toll free via the Internet using Skype by clicking the button below.

Skype MeT! 


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